My gift card says it’s redeemed but I never redeemed it

As per the article https://support.apple.com/en-us/HT201195

Card has already been redeemed

If you see a message that says that your card has already been redeemed, you might have already redeemed it. Sign out of the App Store or iTunes Store on all of your devices, then sign back in. This refreshes your Apple ID balance. Learn how to check your Apple ID balance.

If you need more help, contact Apple Support.

Read the article https://support.apple.com/en-us/HT204084

nitesh209 Said:

"My gift card says it’s redeemed but I never redeemed it: How can I get my money back?"

-------

• Where did you purchase this?
• When did you purchase it?
• Do you have the original proof of purchase?

Three Thoughts, All Relevant to the Above:

• If Purchased at a Retailer:

Take this back to the seller, an request a swapout. This time, add it to your account right-then-and-there at the cash register after the transaction goes through.

• If Purchased Online:

If you purchased this online and at a Web site, contact them, seeing what your options are when it comes to gift card scams.

• If Purchased In-Person:

If this was a face-to-face purchase, there may be nothing that can be done about this, but a refund from the seller.

Important Links:

• If you Can't Redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or Content cCode - Apple Support
• About Gift Card Scams - Official Apple Support