You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: junjappa
junjappa Author
User level: Level 1
6 points

Iphone 6s Notification Issues

For the last few there has been issues withe notifications, I am not getting any notification for my work email, WhatsApp, any other notifications at all, I get to see the messages and notification only when I launch the app on my mobile, i think this is happening after the last software upgrade

Posted on Aug 12, 2020 11:54 PM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
416,206 points

Posted on Aug 13, 2020 6:38 AM

Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers might affect your ability to receive notifications. Get help using Apple Push Notification service (APNs). 


If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:

  1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
  2. If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
  3. Make sure that you’re signed in to your Apple ID. 
  4. Make sure that Do Not Disturb is off. 
  5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.


WhatsApp is not an Apple product. Contact the app developer here --> App Support

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
416,206 points

Aug 13, 2020 6:38 AM in response to junjappa

Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers might affect your ability to receive notifications. Get help using Apple Push Notification service (APNs). 


If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:

  1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
  2. If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
  3. Make sure that you’re signed in to your Apple ID. 
  4. Make sure that Do Not Disturb is off. 
  5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.


WhatsApp is not an Apple product. Contact the app developer here --> App Support

Reply

Iphone 6s Notification Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up