Family Sharing username

I am trying to setup family sharing on my account however when I click on the family sharing option on my Mac the account name per populated is incorrect. How do I change this to my name?

Posted on Aug 13, 2020 12:37 AM

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1 reply

Aug 14, 2020 11:31 AM in response to Koj18

Hi Koj18,


We understand you're setting up Family Sharing, but are currently signed into a different Apple ID account on the device you're setting it up from. We'd be happy to help.


You can find the full steps to sign out here: Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac

The steps to sign out on a Mac are as follows:


1) Choose Apple menu  > System Preferences.

2) Click Apple ID, then click Overview. If you use macOS High Sierra or earlier, click iCloud.

3) Click Sign Out.


Once you've signed out, you can go ahead and sign in to the Apple ID account you want to use for Family Sharing. After you've signed in, you can proceed with the steps to Set up Family Sharing


We hope this helps. Cheers!


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Family Sharing username

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