You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have an iPhone 7 and an iPhone XR and i need to transfer all pictures and videos to my pc , what is the best method? Because I normally use my charging cable and just do a cut and paste but now I cannot transfer any file bigger than 6 mb from both iPhones and I changed the PC and the cable, any idea ?
and both iPhones are updated to the latest ios
iPad, iOS 9
Use Windows Photo App -- The process is given below
Import Photos and Videos to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
Use Windows Photo App -- The process is given below
Import Photos and Videos to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
for iPhone 7 and transferin all pictures and videos to your pc you can use this instruction how to transfer
Error in transferring pics and videos from iPhone to pc
