I had forgotten my apple id, and tried too many time while in recovery mode and trying to activate. I went and reset my apple id password, so I know it now, but not it says that that apple id cannot be used to unlock this iPad. It does not show up in the iCloud list of devices for findmyipad. Is there a way to activate this iPad?
iPad Air 2 Wi-Fi
The only way to get into an activation locked device is to enter the actual credentials (Apple ID and Password) which was used to set up the device. You can try the link below to recover your credentials. If you are not successful, you will need to provide Apple the original purchase receipt with the iPad serial number on it to get help. Without valid proof of original ownership, Apple will not help you remove Activation Lock, nor can we, which means the device will be useless.
The only way to get into an activation locked device is to enter the actual credentials (Apple ID and Password) which was used to set up the device. You can try the link below to recover your credentials. If you are not successful, you will need to provide Apple the original purchase receipt with the iPad serial number on it to get help. Without valid proof of original ownership, Apple will not help you remove Activation Lock, nor can we, which means the device will be useless.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
https://support.apple.com/en-us/HT201365
https://support.apple.com/en-gb/HT201441
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
iPad activation lock
