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Unable to use Icloud Memory when iphone memory is full

I am using iphone 6s 32gb, My iphone memory is 31gb full however I have Icloud package of 50gb where in I have used 20gb and 30gb space is free but I am still getting error message that iphone memory is full and am also not able to use or move the phone data to Icloud. Per my understanding buying 50gb Icloud pack makes total of 82gb memory but am not able to use it.

iPhone 6s, iOS 13

Posted on Aug 13, 2020 8:47 AM

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Posted on Aug 13, 2020 9:17 AM

iCloud storage is not the same as storage on your iPhone.

You can’t buy more storage on your phone itself but here are two links that can help you to free up storage on your phone:

https://support.apple.com/en-us/HT201656

Optimizing photo storage on your iPhone can help a lot

https://support.apple.com/en-us/HT205703

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Aug 13, 2020 9:17 AM in response to sufian178

iCloud storage is not the same as storage on your iPhone.

You can’t buy more storage on your phone itself but here are two links that can help you to free up storage on your phone:

https://support.apple.com/en-us/HT201656

Optimizing photo storage on your iPhone can help a lot

https://support.apple.com/en-us/HT205703

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Aug 13, 2020 3:34 PM in response to sufian178

If you do not wish to continue seeing that message, then you will have to free up some space on your device for iCloud to work correctly as that's how iCloud works and was designed, i.e. it stores your data in the cloud whilst also storing a smaller footprint of that same data on the device.


https://www.youtube.com/watch?v=bnhuHSv_WrI

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Unable to use Icloud Memory when iphone memory is full

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