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Charged for subscription

Hi so i got a free trial from a app that i wanted to try out unfortunately i was in and out of hospital due to personal problems and forgot about the trial, is there anyway i can get my money back? i've tried cancelling the subscription but it already charged me :( thank you

Its still saying its active even though i cancelled it.


iPhone 8 Plus, iOS 13

Posted on Aug 13, 2020 11:37 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2020 12:50 PM

Stella,


If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 13, 2020 12:50 PM in response to stellaw23

Stella,


If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support

Charged for subscription

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