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my account is disable to app store

I can't add credit card to app store?

iPhone 6s, iOS 13

Posted on Aug 13, 2020 12:31 PM

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Posted on Aug 13, 2020 2:43 PM

Hi there - Sorry to hear about your situation.


If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


1 reply
Question marked as Best reply

Aug 13, 2020 2:43 PM in response to mahin48

Hi there - Sorry to hear about your situation.


If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


my account is disable to app store

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