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User profile for user: ivana144
ivana144 Author
User level: Level 1
4 points

Stuck on “preparing iphone for software update”

I’m trying to update my iphone using itunes since it wouldn’t do anything when I click “download and install” directly from the iphone. But I’ve been waiting for it to update for close to two hours now and it’s stuck on “preparing iphone for software update” and my phone seems unaffected?

iPhone 6s, iOS 12

Posted on Aug 13, 2020 12:45 PM

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User profile for user: sberman
sberman
User level: Level 10
264,321 points

Posted on Aug 13, 2020 1:26 PM

If your iPhone, iPad or iPod touch won’t update - Apple Support

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Stuck on “preparing iphone for software update”

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