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My phone is stuck on Preparing iphone for software update. It's an iphone 12.

My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on "Preparing iphone for software update"

iPhone 12

Posted on Sep 4, 2021 7:52 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2021 8:32 PM

ivonne1972 Said:

"My phone is stuck on Preparing iphone for software update. It's an iphone 12. My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on 'Preparing iphone for software update'"

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Try the Tips at these Apple Support Links:






1 reply
Question marked as Top-ranking reply

Sep 4, 2021 8:32 PM in response to ivonne1972

ivonne1972 Said:

"My phone is stuck on Preparing iphone for software update. It's an iphone 12. My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on 'Preparing iphone for software update'"

-------


Try the Tips at these Apple Support Links:






My phone is stuck on Preparing iphone for software update. It's an iphone 12.

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