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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on "Preparing iphone for software update"
iPhone 12
ivonne1972 Said:
"My phone is stuck on Preparing iphone for software update. It's an iphone 12. My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on 'Preparing iphone for software update'"
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Try the Tips at these Apple Support Links:
ivonne1972 Said:
"My phone is stuck on Preparing iphone for software update. It's an iphone 12. My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on 'Preparing iphone for software update'"
-------
Try the Tips at these Apple Support Links:
My phone is stuck on Preparing iphone for software update. It's an iphone 12.
