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My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on "Preparing iphone for software update"
iPhone 12
ivonne1972 Said:
"My phone is stuck on Preparing iphone for software update. It's an iphone 12. My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on 'Preparing iphone for software update'"
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Try the Tips at these Apple Support Links:
ivonne1972 Said:
"My phone is stuck on Preparing iphone for software update. It's an iphone 12. My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on 'Preparing iphone for software update'"
-------
Try the Tips at these Apple Support Links:
My phone is stuck on Preparing iphone for software update. It's an iphone 12.
