My phone is stuck on Preparing iphone for software update. It's an iphone 12.

ivonne1972 Said:

"My phone is stuck on Preparing iphone for software update. It's an iphone 12. My kid's phone wouldn't get past the apple logo - reboots did nothing. I finally downloaded iTunes and now it's taking a long time on 'Preparing iphone for software update'"

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Try the Tips at these Apple Support Links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

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