Data transfer stopped!
how can I resume trnsferring data from my old iphone x to iphone 11pro...it started then stoped now i dont know what to do...hel
iPhone 11 Pro, iOS 13
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User profile for user:
Chris_C1
User level:
Community Specialist
Hi there zainab31,
It sounds like you had an interrupted transfer of your data that you need to start again. Normally if your transfer is interrupted it will start again on its own. If it has stopped and has not started again, you would want to start the data transfer over again.
First you would erase your new iPhone following these steps: How to erase your iPhone, iPad, or iPod touch.
Then you would start your data transfer again following these instructions: Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
We hope this helps!