You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

zainab31 Author

Level 1

21 points

Data transfer stopped!

how can I resume trnsferring data from my old iphone x to iphone 11pro...it started then stoped now i dont know what to do...hel

iPhone 11 Pro, iOS 13

Posted on Aug 13, 2020 4:17 PM

Top-ranking reply

Chris_C1

Community Specialist

Posted on Aug 15, 2020 7:03 AM

Hi there zainab31,

It sounds like you had an interrupted transfer of your data that you need to start again. Normally if your transfer is interrupted it will start again on its own. If it has stopped and has not started again, you would want to start the data transfer over again.

First you would erase your new iPhone following these steps: How to erase your iPhone, iPad, or iPod touch.

Then you would start your data transfer again following these instructions: Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch

We hope this helps!

View in context

Data transfer stopped!

Similar questions