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ellesse98 Author

Level 1

4 points

Green photo

Hi, my front camera works fine, however when I go to take pictures or videos using my back camera it’s a solid green screen. What may of caused this problem?

Thank you

Lessi

iPhone 11

Posted on Aug 13, 2020 4:42 PM

Top-ranking reply

Lawrence Finch

Level 10

212,486 points

Posted on Aug 13, 2020 5:27 PM

First, update to iOS 13.6.1, as it might fix that problem—>Update your iPhone, iPad, or iPod touch - Apple Support

Then force-quite the Camera app—>How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

If neither of those fix it use the Contact Support link at the top of this page to arrange for a repair for your hardware problem.

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Green photo

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