Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My AirPods work with my music but does not work with my phone

My AirPods work with music on my phone but won’t work for the phone. I can here a ring tone but once the phone is answered I can’t hear the person on the other end

iPhone XS, iOS 13

Posted on Aug 13, 2020 5:27 PM

Reply
Question marked as Best reply

Posted on Aug 14, 2020 8:53 AM

Hello,

Start with a full reset:

Reset your AirPods

If no help, try this:

1) Open the Control Center

2) 3D press (or long press) on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

Good luck.

1 reply

My AirPods work with my music but does not work with my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.