My AirPods work with my music but does not work with my phone

My AirPods work with music on my phone but won’t work for the phone. I can here a ring tone but once the phone is answered I can’t hear the person on the other end

iPhone XS, iOS 13

Posted on Aug 13, 2020 5:27 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2020 8:53 AM

Hello,

Start with a full reset:

Reset your AirPods

If no help, try this:

1) Open the Control Center

2) 3D press (or long press) on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

Good luck.

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My AirPods work with my music but does not work with my phone

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