Level 1

8 points

I cannot set up mail on my new iPhone 11

I upgraded to an iPhone 11 recently and since I got my new phone (2 month ago) I have not been able to set up emails. My provider is telling me it is an issue with the phone/mail setup not my account with them. When I enter all the setting in for Mail, I get an error message that there is a problem with my account.

Can anyone help with this?

iPhone 11, iOS 13

Posted on Aug 14, 2020 1:01 AM

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2 replies

Level 10

431,548 points

Aug 14, 2020 2:54 AM in response to BelleJo

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

Here's how:

Go to Settings > Passwords & Accounts.
Tap Add Account, then select your email provider.
Enter your email address and password.
Tap Next and wait for Mail to verify your account.
Choose information from your email account, like Contacts or Calendars.
Tap Save.

Add an email account to your iPhone, iPad, or iPod touch ...

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Level 1

8 points

Aug 14, 2020 3:22 AM in response to SravanKrA

my Telstra Bigpond account (Australia), so “other”. I am using Apple Mail as the email client.

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I cannot set up mail on my new iPhone 11

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