Please advise what the automatic payment is for.
Ever since I got this new iPhone I have been seeing auto payments of 9.97. I had always had .99 for storage
iPhone 11, iOS 13
Ever since I got this new iPhone I have been seeing auto payments of 9.97. I had always had .99 for storage
iPhone 11, iOS 13
Here is what you need to do. Start by checking your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to make sure the charges are from Apple. And, see If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
Apple usually considers all sales to be final. But, if you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.
You also can use Apple Support Twitter https://twitter.com/AppleSupport. There may be an hour or so wait.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.
Here is what you need to do. Start by checking your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to make sure the charges are from Apple. And, see If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
Apple usually considers all sales to be final. But, if you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.
You also can use Apple Support Twitter https://twitter.com/AppleSupport. There may be an hour or so wait.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.
You are not speaking to Apple, this is a user to user community.
We are unable to help with refunds, account issues or purchases
Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support
Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support - Contact - Official Apple Support
Please advise what the automatic payment is for.