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User profile for user: kendal146
kendal146 Author
User level: Level 1
4 points

2010 MacBook Pro

I have this showing up on my MacBook Pro after trying to reset it. I have done Command and R to try and get my utilities back but it does not seem to be working.

Posted on Aug 14, 2020 6:49 AM

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User profile for user: HWTech
HWTech
User level: Level 9
60,170 points

Posted on Aug 14, 2020 11:00 AM

That is an EFI Firmware lock so you will either need to enter the password used to turn on the Firmware lock or you will need to take valid proof of purchase to an Apple Store or an AASP so they can unlock it for you. If you don't have the required & valid proof of purchase, then you will only ever be able to boot to the internal drive. Here is an Apple article about the EFI Firmware Password lock:

https://support.apple.com/en-us/HT204455

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User profile for user: HWTech
HWTech
User level: Level 9
60,170 points

Aug 14, 2020 11:00 AM in response to kendal146

That is an EFI Firmware lock so you will either need to enter the password used to turn on the Firmware lock or you will need to take valid proof of purchase to an Apple Store or an AASP so they can unlock it for you. If you don't have the required & valid proof of purchase, then you will only ever be able to boot to the internal drive. Here is an Apple article about the EFI Firmware Password lock:

https://support.apple.com/en-us/HT204455

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2010 MacBook Pro

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