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Neither the SIM card tool nor a paper clip has been able to open the SIM tray on my new iPhone XR. How is this supposed to work?

I just received a new (Pre-owned) iPhone XR from Verizon. I need to insert the SIM card, but I can't seem to open the SIM tray. I have tried both the SIM card tool AND a paperclip, but neither one worked. How is the tray supposed to open?

iPhone XR, iOS 13

Posted on Aug 14, 2020 9:04 AM

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Question marked as Top-ranking reply

Posted on Aug 14, 2020 12:16 PM

...which will be a variant of this.

All anyone can do is push hard with the right tool at exactly 90 degrees . There's no trick


4 replies

Neither the SIM card tool nor a paper clip has been able to open the SIM tray on my new iPhone XR. How is this supposed to work?

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