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App Store and itunes locked on iphone 8

I have updated my iphone 8, created a new password/Apple ID, and updated credit card info in wallet-apple pay and it still tells me that my app store and itunes is locked whenever I attempt to download an app. What do I do now?

Posted on Aug 14, 2020 9:15 AM

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Question marked as Top-ranking reply

Posted on Aug 14, 2020 10:40 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Aug 14, 2020 10:40 AM in response to markkeen

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

App Store and itunes locked on iphone 8

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