.MOV files in Windows 10.

Some of my .MOV videos will not play in Win 10, audio is there but Video is blank. This can happen when the videos were all taken on the same day.

iPhone 8, iOS 13

Posted on Aug 14, 2020 10:43 AM

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3 replies

Aug 16, 2020 5:33 AM in response to 8user

Hope all is wel 8user,


Welcome to Apple Support Communities!


From the post, you stated that you want .MOV files to properly playback in Windows, correct? If so, your videos are likely ok if they still play on the source device. However, the .MOV file type was created by Apple. It's a QuickTime movie file and you may need an application on Windows that can read the files encoding. Check if you can play the file on a different media player app. If you are using a native Windows media player, make sure there are no specific updates needed.


For information about updating Windows or locating a native app for Windows, you'll want to check with the developer's support. To get started with the developer, check out this material: Windows help.


Stay awesome!

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.MOV files in Windows 10.

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