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Payment methods

Hi guys,

I am using iPhone XS Max and I am facing the following issue. I am not able to remove the current credit card from the account because it says you have active subscriptions and when I open the subscriptions menu its written that there are no any active subscriptions. Anyone has some suggestion? Thank you

Posted on Aug 14, 2020 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2020 2:48 AM

I have no idea what you aren’t able to select None as your payment method, but I suggest contacting Apple now because you need their help. At the end of this article it says to contact Apple if you tried all of the steps and still can’t remove the payment method.

If you can't remove your last payment method or use no payment method with your Apple ID - Apple Support


Get more help

If you tried these steps and you still can’t remove your last payment method, or if you’re unable to remove a payment method, contact Apple Support.

3 replies
Question marked as Top-ranking reply

Aug 17, 2020 2:48 AM in response to ljubica5

I have no idea what you aren’t able to select None as your payment method, but I suggest contacting Apple now because you need their help. At the end of this article it says to contact Apple if you tried all of the steps and still can’t remove the payment method.

If you can't remove your last payment method or use no payment method with your Apple ID - Apple Support


Get more help

If you tried these steps and you still can’t remove your last payment method, or if you’re unable to remove a payment method, contact Apple Support.

Payment methods

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