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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi guys,
I am using iPhone XS Max and I am facing the following issue. I am not able to remove the current credit card from the account because it says you have active subscriptions and when I open the subscriptions menu its written that there are no any active subscriptions. Anyone has some suggestion? Thank you
I have no idea what you aren’t able to select None as your payment method, but I suggest contacting Apple now because you need their help. At the end of this article it says to contact Apple if you tried all of the steps and still can’t remove the payment method.
Get more help
If you tried these steps and you still can’t remove your last payment method, or if you’re unable to remove a payment method, contact Apple Support.
I have no idea what you aren’t able to select None as your payment method, but I suggest contacting Apple now because you need their help. At the end of this article it says to contact Apple if you tried all of the steps and still can’t remove the payment method.
Get more help
If you tried these steps and you still can’t remove your last payment method, or if you’re unable to remove a payment method, contact Apple Support.
Have you tried adding the new card then remove the old one? Have you tried changing your payment method here?
I don’t want to add a new card, When there are no any subscriptions why can’t I just remove the card? Thank you
Payment methods
