Refund from Apple on audiobook?

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Refund from Apple on audiobook?

I am dissatisfied with an audiobook from Apple. I thought every purchase, everywhere, was refundable if a person changed their mind within 3 days. How do I get my money back from Apple?

Posted on Aug 14, 2020 5:43 PM

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Answer 1

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ed2345

Level 9

62,630 points

Aug 14, 2020 7:24 PM in response to simmypetlover

I am not aware of any such three--day policy. But if you have a legitimate complaint, you can always give it a shot with this procedure: Request a refund for apps or content that you bought from Apple - Apple Support

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Answer 2

Aug 15, 2020 7:59 AM in response to ed2345

Thanks ed2345! I have wondered about how to contact Apple for a long time. About the 3-day rule...it is a variation on the "lemon law" regarding buying a car that is defective, i.e. a "lemon." I thought, though I am not sure, that the Lemon Law extended to any contractual obligation. This varies by state but worth looking into where you are.

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Answer 3

turingtest2

Level 10

273,263 points

Aug 15, 2020 8:31 AM in response to simmypetlover

You can use the https://reportaproblem.apple.com/ site to request a refund for an unwanted, unsatisfactory, or undelivered purchase. In principle all sales are considered final, and Apple are not running a try before you buy service, but reasonable requests are entertained. Those who make too many refund requests may find that they are explicitly told that in future refunds won't be offered and cannot make new purchases unless they confirm acceptance of Apple's terms of sale.

tt2

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Answer 4

tygb

Level 9

64,634 points

Aug 15, 2020 9:00 AM in response to simmypetlover

See the articles https://support.apple.com/en-us/HT204084

https://support.apple.com/en-us/HT210904

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Refund from Apple on audiobook?

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