my iPhone 11 is keeping turning on to 'silent' mode button switch on the side automatically, i always think the silent button on the side is only for manual silent on/off. This is surprises me. any ideas if it is software or hardware issue ?
iPhone 11, iOS 14
Thanks for that clarification!
The button would not move on its own in a normal situation, so it's likely that something is pressing against it. We'd recommend checking the fit of any case that you may have, as well as if the iPhone is in contact with anything in a pocket like a wallet or keys.
If you happen to notice that the button feels loose, then we would recommend going through Contact Apple Support to investigate repair options.
Have a great day!
Thanks for that clarification!
The button would not move on its own in a normal situation, so it's likely that something is pressing against it. We'd recommend checking the fit of any case that you may have, as well as if the iPhone is in contact with anything in a pocket like a wallet or keys.
If you happen to notice that the button feels loose, then we would recommend going through Contact Apple Support to investigate repair options.
Have a great day!
Less - yes, switch is physically toggling to
silent automatically
Hello Satish222,
We'd like to clarify the concerns that you're having. Is the side switch physically toggling to silent? Or is the switch remaining off, but the iPhone it showing in silent through Settings or when manually trying to change the volume?
Here's some general details on the silent function and the ways that it can be enabled:
How to put your iPhone on vibrate, ring, or silent mode - Apple Support
We look forward to your response!
Iphone 11 silent mode switch turns on automatically
