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saritafromwa Author

Level 1

4 points

OS X could not be installed.

Hi.

After erasing my 2011 Macbook Pro, I am presented with a OS X utility page every time I power it on. I have tried re-installing OS X however, I end up with a message saying 'OS X could not be installed on your computer'. I have tried doing this multiple time and have also tried inserting the installation disc that came with the laptop but this didn't work. Please see the following image.

Any advice on how to fix this would be appreciated.

Thank you.

MacBook Pro 13″, OS X 10.11

Posted on Aug 14, 2020 11:55 PM

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Best reply

Level 8

35,002 points

Posted on Aug 15, 2020 12:29 AM

This link to support article may be helpful; there are several

things to try and do ~ with additional links to further ideas.

• How to reinstall macOS from macOS Recovery - Apple Support

https://support.apple.com/en-us/HT204904

Another article has slightly different take, has conditional rewards.

• About macOS Recovery - Apple Support

https://support.apple.com/en-us/HT201314

In order to proceed may require an erase. Depending on what level

this may erase entire Mac drive contents; or only portions thereof.

Learn more about when and how to erase.

Take care & good luck!🌞

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Best reply

Level 8

35,002 points

Aug 15, 2020 12:29 AM in response to saritafromwa

This link to support article may be helpful; there are several

things to try and do ~ with additional links to further ideas.

• How to reinstall macOS from macOS Recovery - Apple Support

https://support.apple.com/en-us/HT204904

Another article has slightly different take, has conditional rewards.

• About macOS Recovery - Apple Support

https://support.apple.com/en-us/HT201314

In order to proceed may require an erase. Depending on what level

this may erase entire Mac drive contents; or only portions thereof.

Learn more about when and how to erase.

Take care & good luck!🌞

Reply

OS X could not be installed.

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