4 k video on iphone 8

Hello. can anyone can help me with this: i am filming something with my iphone 8 on 4k60fps. the message appears on my screen and the settings on my device are correct. the problem is when i download the movies from icloul, becouse the resolution is 1280x720. i don't know how to solve this. thank you!

Posted on Aug 15, 2020 1:21 AM

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1 reply

Aug 16, 2020 1:29 PM in response to serban288

Hi serban288,


We see you are having issue viewing your 4K videos after downloading them from iCloud. This article will help with downloading the correct format and compatible formats.


Set up and use iCloud Photos


This section may help.


"Your photos and videos are stored in iCloud exactly as you took them. All of your images are held in their original formats at full resolution — HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4 — as well as special formats you capture with your iPhone, like slo-mo, time-lapse, 4K videos, and Live Photos."


Have a great weekend!

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4 k video on iphone 8

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