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HPYCRONE Author

Level 1

4 points

My Fitbit app on iPhone is not responding to my touch? Should I delete app

my Fitbit app is not responding to my finger tap on my iPhone 8. No other problems on any other app or website. Should I delete the app & reload?

iPhone 8, iOS 13

Posted on Aug 15, 2020 8:50 AM

Top-ranking reply

rose_10

Community Specialist

Posted on Aug 16, 2020 3:18 PM

Hey there HPYCRONE,

We understand you're having an issue with your Fitbit app. That's a great question. While deleting the app may be needed, we may have another step that can help preserve your app data, but still resolve your app issue. It's called offloading an app.

Check out the following article for all of the steps you can try for your app: If an app unexpectedly quits, stops responding, or won’t open

Take care!

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My Fitbit app on iPhone is not responding to my touch? Should I delete app

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