iPhone issue

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Level 1

4 points

iPhone issue

So my iPhone 8 Plus is stuck on a white screen that says press home to upgrade. However when I press home nothing happens and when I try to restart it will not. Help please!

iPhone 8 Plus, iOS 13

Posted on Aug 15, 2020 4:56 PM

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Chahineata

Level 2

354 points

Aug 15, 2020 8:31 PM in response to twinmama9228

please try the steps in below link, it should work

https://support.apple.com/en-us/HT201412#:~:text=Press%20and%20quickly%20release%20the%20Volume%20Down%20button.,release%20the%20Volume%20Down%20button.

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