hello,
from the day i bought my iphone 11, it keeps randomly turning fully off. due to COVID-19 i haven’t had the chance to go to the apple store but i have a two year warranty. i’ve had the phone for about 8 months now.
iPhone 11, iOS 13
Hello Thasara34,
It sounds like your iPhone keeps randomly turning off. Check out this link to learn more about iPhone battery and performance as well as how to check battery health.
iPhone Battery and Performance
If your devices shows an Apple logo or a spinning gear unexpectedly, check out this link for support.
If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
If the issue persists contact Apple Support for next steps.
Cheers!
iPhone 11 keeps turning off
