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How to fix iPhone 11 screen not fading out when turning off?

So recently I noticed that when I turn off my screen it just goes black, it doesn’t fade out or anything but when it’s on the lock screen it does. Any fix ??

iPhone 11

Posted on Aug 15, 2020 11:49 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2020 9:26 AM

Hi MimaCastro,


Thanks for your post! We understand you do not see a fade out sequence when you shut off your iPhone. Did you previously see this sequence? Auto-Lock will dim the display prior to locking the screen, but there is not a setting that dictates the screen dimming process during a shutdown, which may take up to 30 seconds.


Restart your iPhone


Let us know what you find out!


Take care!

1 reply
Question marked as Top-ranking reply

Aug 17, 2020 9:26 AM in response to MimaCastro

Hi MimaCastro,


Thanks for your post! We understand you do not see a fade out sequence when you shut off your iPhone. Did you previously see this sequence? Auto-Lock will dim the display prior to locking the screen, but there is not a setting that dictates the screen dimming process during a shutdown, which may take up to 30 seconds.


Restart your iPhone


Let us know what you find out!


Take care!

How to fix iPhone 11 screen not fading out when turning off?

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