My Siri AppleTV remote only works when it is plugged in and charging

My Siri Apple remote only works when it is plugged in and charging, has anyone else had this proble?

Posted on Aug 16, 2020 1:08 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2020 5:36 AM

Did you charge it from a computer or wall outlet with power adapter, as recommended? Other USB power sources may not provide enough juice to recharge the battery.

Did you charge it with the undamaged supplied Lightning USB cable? Damaged-but-sort-of-working cables or Non-MFi certified Lightning imitation cables can damage the battery, e.g. by overcharging, causing a shortened battery lifetime.

Charge your Siri Remote or Apple TV Remote - Apple Support


There is a battery service program for Siri remotes. Ask for it at your Apple Store, as it takes off 50% compared to regular replacing.

Apple TV Repair - Official Apple Support (§ Battery service for your remote)

See Apple out-of-warranty battery pricing - Apple Support

Learn how to preserve battery life - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 16, 2020 5:36 AM in response to Unlimitedupside

Did you charge it from a computer or wall outlet with power adapter, as recommended? Other USB power sources may not provide enough juice to recharge the battery.

Did you charge it with the undamaged supplied Lightning USB cable? Damaged-but-sort-of-working cables or Non-MFi certified Lightning imitation cables can damage the battery, e.g. by overcharging, causing a shortened battery lifetime.

Charge your Siri Remote or Apple TV Remote - Apple Support


There is a battery service program for Siri remotes. Ask for it at your Apple Store, as it takes off 50% compared to regular replacing.

Apple TV Repair - Official Apple Support (§ Battery service for your remote)

See Apple out-of-warranty battery pricing - Apple Support

Learn how to preserve battery life - Apple Support

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My Siri AppleTV remote only works when it is plugged in and charging

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