You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What is “other” in my iphone storage ?

I am trying to drop my memory in my

iphone 11, but it ahows i have 47gb of “Other” memory and cannot get rid of it or delete it

please help


urgent

iPhone 11, iOS 13

Posted on Aug 16, 2020 6:40 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2020 6:42 AM

Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS itself. That space is automatically managed by iOS and you can’t interact with it.

That said, start here: Clear Other storage on your iPhone or iPad - Apple Support

If the issue still persists, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

For any further help, contact Apple Support directly, using this link: Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 16, 2020 6:42 AM in response to efrain2480

Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS itself. That space is automatically managed by iOS and you can’t interact with it.

That said, start here: Clear Other storage on your iPhone or iPad - Apple Support

If the issue still persists, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

For any further help, contact Apple Support directly, using this link: Get Support

Regards

Giulio

What is “other” in my iphone storage ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.