Speaker Crackling/Popping After Update 13.6.1

Question

Level 1

12 points

Speaker Crackling/Popping After Update 13.6.1

Since I updated my 11" iPad Pro to 13.6.1 my audio has been crackling and popping. Has anyone else experienced this?

Nothing has happened to my iPad that might have caused it. No drops and no liquid damage, so I can only think that it was the update just like the problems with AirPod Pro's.

The popping is sporadic and doesn't seem to be triggered by specific frequencies. It happens both when the volume is low and loud at what seems like random moments rather than during high pitch, bass etc...

iPad Pro, iPadOS 13

Posted on Aug 16, 2020 6:42 AM

Reply

Answer 1

Top-ranking reply

lobsterghost1

Level 10

149,910 points

Aug 16, 2020 6:58 AM in response to sperre1

I've had no issues with this on two iPad Pro 11. I would recommend a Forced Restart, which is something which is recommended after every iOS update.

Try this:

Tap and quickly release volume up button
Then tap and quickly release volume down button
Then press and keep holding the power button (keep holding past swipe to power off) until you see the Apple Logo and then let go

Reply

Answer 2

sperre1 Author

Level 1

12 points

Aug 16, 2020 12:48 PM in response to lobsterghost1

I didn't know tapping the volume buttons is part of restarting an iPad, so thank you for that. It hasn't fixed the popping though. I guess I'll wait to see if IOS14 fixes it because a firmware update fixed the crackling on AirPod Pro's but it didn't fix it for everyone.

If anyone has had an issue with crackling speakers I would love if you could comment why and how you fixed it.

Reply

Answer 3

Waldo770

Level 1

4 points

Aug 24, 2020 1:08 PM in response to sperre1

Just updated iPhone 11 Pro to 13.6.1 and the audio on phone calls is so low I can barely hear it. Just happened during the update. Checked on multiple calls. Speaker phone is fine. But I’m normal mode, held to the ear, no good.

Reply

Answer 4

sperre1 Author

Level 1

12 points

Aug 25, 2020 3:58 AM in response to sperre1

UPDATE***

Apple sent a replacement iPad. Please read on, it may help you.

My iPad was out of warranty but I contacted Apple support anyway to see what my options were. The customer service person said I would need to drive two hours to the closest Apple store or send it but I would need to pay for postage and then pay for the repair. Once she checked my iPad's serial number she said that my iPad actually qualified for a free return. Clearly my serial number was within a range of known faulty units, though she didn't say this to me.

Reply

Answer 5

Aug 26, 2020 8:01 AM in response to sperre1

I am having the same problem on an iPhone 11 Pro Max. Upgraded to 13.6.1 and the ear speaker on the phone is not usable. Have to use airpods or the main speaker.

Reply

Speaker Crackling/Popping After Update 13.6.1

Similar questions