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Unable to download Catalina

I'm trying to upgrade to Catalina from Sierra. When I select download in the app store, nothing happens. I have rebooted my machine, I have closed apps, and I have deleted most of my documents and photos to create more space. Still no luck. I need to upgrade in order to use the Final Cut Pro X trial. Please help. Thanks!

MacBook

Posted on Aug 16, 2020 7:10 AM

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Posted on Aug 16, 2020 7:40 AM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Try the standalone in Safe Mode, but not using Firefox...


https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12

2 replies
Question marked as Top-ranking reply

Aug 16, 2020 7:40 AM in response to shaqtime

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Try the standalone in Safe Mode, but not using Firefox...


https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12

Unable to download Catalina

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