Apple Intelligence is now available on iPhone, iPad, and Mac!
I need to upgrade to Catalina (my MacBook Pro is 2012), but every time I try to download I get an error message saying that it was not able to download and it timed out.
I know there is space.
Please advice what I should do.
Many thanks
MacBook Pro 15″, macOS 10.14
macOS Catalina is compatible with these computers
There are factors:
1 - Like poor Wifi connection
2 - Slow wifi connection
3 - Too many other people downloading at the same time and Apple Severs are overloaded
4 - Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
5 - Running behind a VPN which may increase Packet losses or corruption of the download
6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
7 - Best Results are via Ethernet Cable to Router
are you attempting the download over wi-fi? when possible, you should perform macOS downloads with a wired ethernet connection. if this is not possible, (mac has no ethernet port) you should move the mac as close as possible to the router, and temporarily remove your other devices from the wi-fi. you need the most bandwidth going to the mac as you can get while downloading a macOS. i would trash the current catalina installer and start over.
Good advise from @jefferythefrog.
TY, but you beat me to it. :)
Many thanks, all sorted on this side!! Your advise was 100% on the ball!
you're welcome. I'm glad you've got it sorted out. :)
Not able to download Catalina
