Forget my Apple ID & password and I couldn’t access my phone it’s locked

i couldn’t access my phone it’s locked

iPhone 7 Plus, iOS 13

Posted on Aug 16, 2020 9:34 AM

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Posted on Aug 16, 2020 9:37 AM

The only way to resolve it is with the Apple ID and password that were used to enable Activation Lock. If you can’t “remember” your Apple ID (which is pretty remarkable, since it is your email address) you will never be able to use the phone. If you can remember your Apple ID you can reset your password—>If you forgot your Apple ID password – Apple Support


If this was not a phone that was new when you got it you may need the Apple ID and the password of the previous owner.

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Question marked as Top-ranking reply

Aug 16, 2020 9:37 AM in response to kibrom258

The only way to resolve it is with the Apple ID and password that were used to enable Activation Lock. If you can’t “remember” your Apple ID (which is pretty remarkable, since it is your email address) you will never be able to use the phone. If you can remember your Apple ID you can reset your password—>If you forgot your Apple ID password – Apple Support


If this was not a phone that was new when you got it you may need the Apple ID and the password of the previous owner.

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Forget my Apple ID & password and I couldn’t access my phone it’s locked

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