retriving dele

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Level 1

8 points

retriving dele

On my new computer I tried to update `GarageBand, no go, saying different id address used. deleted GarageBand. now doesn't download, can't retrieve it. Any help would be gratefully received.

MacBook

Posted on Aug 17, 2020 3:42 AM

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Answer 1

Top-ranking reply

Dustin_R_308

Community Specialist

Aug 17, 2020 3:53 PM in response to ShazDC1

Greetings ShazDC1,

We understand that you want to download Garage Band for your Mac, and we'll be happy to help out. Let's follow this link to open the Mac App Store and download Garage Band: Download GarageBand for Mac

If this is not working can you describe in detail what is happening when you try to download Garageband?

Cheers.

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Answer 2

CarlAVII

Community Specialist

Aug 24, 2020 12:09 PM in response to ShazDC1

ShazDC1,

Thanks for the update. When you see that specific message, you'll need to either sign in using the Apple ID that purchased the application originally, or you'll need to delete the application in question and download or purchase it again using your own Apple ID.

Cheers.

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Answer 3

ShazDC1 Author

Level 1

8 points

Aug 24, 2020 11:25 AM in response to Dustin_R_308

Thanks sorted it by deleting from the bin.

Any help with how I update on my new computer when it says things have been purchased with different id account. Best, Sharon

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retriving dele

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