Can’t open my account in Mac

Hi :)

Today I bought new MacBook Pro 12 2019. I use it only once and in the second time I can’t open my account....

I see my name, enter the password and then loading.... and that’s all.

After 30 min black screen 😐

Thanks for answers!

MacBook Pro 13″, macOS 10.15

Posted on Aug 17, 2020 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2020 10:23 AM

anastasiia244 wrote:

Hi :)
Today I bought new MacBook Pro 12 2019.



Not sure what is " MacBook Pro 12" ?


If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156



You can Call Customer Support (800) MY–APPLE (800–692–7753)


1 reply
Question marked as Top-ranking reply

Aug 17, 2020 10:23 AM in response to anastasiia244

anastasiia244 wrote:

Hi :)
Today I bought new MacBook Pro 12 2019.



Not sure what is " MacBook Pro 12" ?


If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156



You can Call Customer Support (800) MY–APPLE (800–692–7753)


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Can’t open my account in Mac

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