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right airpod not working

I got my airpods just about 6 months ago and the right one barely has any sound out of it. It doesn't sound muffled, just quiet. I have already tried resetting them and don't believe that is the issue. how could I get them exchanged for a working pair?

iPhone XR, iOS 13

Posted on Aug 17, 2020 7:03 PM

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Posted on Aug 18, 2020 11:22 AM

Hello,

Low volume is a symptom of needing to be cleaned:

How to clean your AirPods and EarPods

If the balance seems to be off, try this:

Go to Settings > Accessibility > Audio/Visual and scroll down to “Balance L vs R” (Adjust the audio volume balance) and make changes.

If no help, see this:

AirPods Service and Repair

Good luck.

1 reply
Question marked as Best reply

Aug 18, 2020 11:22 AM in response to kyra5240

Hello,

Low volume is a symptom of needing to be cleaned:

How to clean your AirPods and EarPods

If the balance seems to be off, try this:

Go to Settings > Accessibility > Audio/Visual and scroll down to “Balance L vs R” (Adjust the audio volume balance) and make changes.

If no help, see this:

AirPods Service and Repair

Good luck.

right airpod not working

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