I bought an iTunes card but now I want to send the money on my Apple Balance to either my debit card or send it using PayPal or CashApp or Apple Pay but it always asks for a debit card. I also tried gifting a card but it won’t use the money in my apple balance. What do I do?
iPhone 6s Plus, iOS 13
Hi lil250,
We see that you're trying to redeem a remaining balance on your account, but it's not giving you the option to send it to your preferred payment method. We can understand having access to your funds when you need them.
This link will provide some details on what to do when you have a remaining balance:
Follow the steps under:
"About unused Apple ID balance"
If you still have questions we will need you to reach out to our Billing Advisors at the link below:
Have a great day!
Apple Balance to Debit Card or Paypal
