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error The gift certificate or prepaid card code you entered is not activated properly. Please contact iTunes Support at http://www.apple.com/support/itunes/ for support in the iTunes Store.

iPhone XR, iOS 13

Posted on Aug 18, 2020 10:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2020 8:07 AM

Hi there ramin246,


We understand you're experiencing an issue with redeeming your gift card, and we'd like to share a resource that can help.


Check it out here: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card


Specifically, check out this section:

"Card is not activated


If you see a message that says that your card has not been properly activated, it might not have been activated by the retailer who sold the card. The best option is to go back to the retailer and try to resolve it with them.

If you need more help, contact Apple Support."


Take care!

1 reply
Question marked as Top-ranking reply

Aug 19, 2020 8:07 AM in response to ramin246

Hi there ramin246,


We understand you're experiencing an issue with redeeming your gift card, and we'd like to share a resource that can help.


Check it out here: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card


Specifically, check out this section:

"Card is not activated


If you see a message that says that your card has not been properly activated, it might not have been activated by the retailer who sold the card. The best option is to go back to the retailer and try to resolve it with them.

If you need more help, contact Apple Support."


Take care!

error The gift certificate or prepaid card code you entered is not activated properly. Please contact iTunes Support at http://www.apple.com/support/itunes/ for support in the iTunes Store.

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