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Authentication as an administrator when I click the lock in System Preferences?

Authentication as an administrator when I click the lock in System Preferences is not working with correct credentials?

iMac 21.5″, macOS 10.13

Posted on Aug 18, 2020 12:59 PM

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Posted on Aug 18, 2020 8:10 PM

Ok, See if you can create a new administrator account by restarting the Setup Assistant:

  1. Boot into Single User Mode: Start/restart your Mac. As soon as you hear the startup tone, press and hold ⌘ + S until you see a black screen with white lettering. (If you end up back on the login screen after a flash of the black screen with white lettering, enter your password and it will return to the black screen.)
  2. Check and repair the drive by typing /sbin/fsck -fy then ↩ enter - as directed by the on-screen text.
  3. Mount the drive as read-write by typing /sbin/mount -uw / then ↩ enter.
  4. Remove the Apple Setup Done file by typing rm /var/db/.AppleSetupDone then ↩ enter.
  5. Reboot by typing reboot then ↩ enter.
  6. Complete the setup process, creating a new admin account.


Be very careful to notice the spaces in those Terminal Commands.


Once you've done that the computer reboots and it's like the first time you used the machine, except all your data will stile there. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!

6 replies
Question marked as Top-ranking reply

Aug 18, 2020 8:10 PM in response to pinnakavamsi93

Ok, See if you can create a new administrator account by restarting the Setup Assistant:

  1. Boot into Single User Mode: Start/restart your Mac. As soon as you hear the startup tone, press and hold ⌘ + S until you see a black screen with white lettering. (If you end up back on the login screen after a flash of the black screen with white lettering, enter your password and it will return to the black screen.)
  2. Check and repair the drive by typing /sbin/fsck -fy then ↩ enter - as directed by the on-screen text.
  3. Mount the drive as read-write by typing /sbin/mount -uw / then ↩ enter.
  4. Remove the Apple Setup Done file by typing rm /var/db/.AppleSetupDone then ↩ enter.
  5. Reboot by typing reboot then ↩ enter.
  6. Complete the setup process, creating a new admin account.


Be very careful to notice the spaces in those Terminal Commands.


Once you've done that the computer reboots and it's like the first time you used the machine, except all your data will stile there. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!

Aug 19, 2020 6:47 AM in response to pinnakavamsi93

Great news! :)


Target display mode requires macOS High Sierra or earlier on the iMac used as the external display. It does not work with macOS Mojave or later.

Authentication as an administrator when I click the lock in System Preferences?

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