Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

System storage and others taking space

Does anyone facing issue with system storage and others taking more than 40 GB of space and on top of it updates software version 13.6.1 says that it won’t delete unwanted system data


iOS 13.6.1 includes bug fixes for your iPhone.

  • Addresses an issue where unneeded system data files might not be automatically deleted when available storage is low


iPhone XS Max, iOS 13

Posted on Aug 18, 2020 7:31 PM

Reply
Question marked as Best reply

Posted on Aug 18, 2020 7:35 PM

The update to iOS 13.6.1 is supposed to clear excessive other on your phone. If you have 40GB of other, that’s way too much. The system files that are deleted when space is low, are unneeded system files.

Clear Other storage on your iPhone or iPad - Apple Support


You should try the uodate.

9 replies

Aug 18, 2020 7:59 PM in response to Dineshsancheti

you're saying that 'other' storage is still high?


You can use the Contact Support link in the upper right of your screen so that Apple can troubleshoot 'Other' storage issues on your device.

Get Support


OR you can what worked for most people before the 13.6.1 update:

Backup/Reset/Restore your device, review these links:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Aug 18, 2020 8:14 PM in response to Dineshsancheti

Try a forced restart first. Quickly press and release the volume up button, then quickly press and release the volume down button. Then hold the side button until the Apple logo appears on the screen. Then let go of the button sand let the phone boot up. Check the other storage again.


If that doesn’t work, follow the instructions by Lawrence Finch in this discussion .

Storage

System storage and others taking space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.