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iTunes store

I have money in my card. One day I downloaded the app and buy paid version, but I understood, that this app differ from advertising and deleted this app, app returned the money for an unused period. iTunes Store take money 15.08.2020 (7:00), after returned 17.08.2020 and today (19.08.2020) again take. Can you solve the problem? I need money and can’t wait when iTunes play with my card. ))):

iPhone 7, iOS 13

Posted on Aug 18, 2020 9:47 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2020 11:28 PM

Follow this first to stop subscription:

See or cancel your subscriptions - Apple Support


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Aug 18, 2020 11:28 PM in response to Zarrevo

Follow this first to stop subscription:

See or cancel your subscriptions - Apple Support


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Good luck!

iTunes store

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