iPhone 11 pro stuck in apple logo

hi,


my iPhone is stuck in apple logo? is there anything to be done without losing all my photos?

iPhone 11 Pro, iOS 13

Posted on Aug 18, 2020 9:54 PM

Reply
3 replies

Aug 18, 2020 10:03 PM in response to PCT2020

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

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iPhone 11 pro stuck in apple logo

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