Cannot connect to the app store

Hello, I’m having a problem since yesterday. I can’t seem to open my app store at all. It just shows the message “Cannot connect to the app store” I tried restarting and updating my IOS, but no result. I am confident that it’s not an internet problem. I tried signing out through the settings, but it doesn’t let me sign in back at all despite inputing all my account info right. It just sits for a few seconds and then after that it just wants me to try again. Should i just go for a factory reset?

iPhone X

Posted on Aug 19, 2020 4:52 AM

Reply
9 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot connect to the app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.