Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Incompatible apps

I've got an IPad 2 with IOS 9.3.5.

When I try to download apps from apple store, it says they're not compatible.

What should I do?

Posted on Aug 19, 2020 5:43 AM

Reply
Question marked as Best reply

Posted on Aug 19, 2020 5:47 AM

You can't update your iPad 2 to a newer version of iOS or iPad OS.


And a lot of apps don't support iOS 9.3.5 anymore.


The only way to use those apps is to get a newer iPad that support a newer version of iOS/iPad OS.


3 replies

Aug 19, 2020 5:49 AM in response to desirée96

Your very old iPad2 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).


Apple ended update support for iPad2 in September 2016. iPad2 cannot be updated to iOS 10 or later major versions of iOS, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed - in addition to which, iPad mini is a 32-bit architecture device, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms.


You may wish to consider that compatible Apps for your iPad are increasingly difficult to find - as third-party developers are increasingly dropping support for older versions of iOS preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad if you should you ever need reset or restore your iPad. As such, if you want or need to access most current Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.


Of current models, even the entry-level iPad7 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


I hope this information provides helpful and succinct clarity as to your available options - and the limitations of your current iPad.


Incompatible apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.