Installing Cisco AnyConnect 4.8 (anyconnect-macos-4.8.01090-predeploy-k9.dmg) on MacBook Pro running 10.15.6 gives below error.
Error : The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance
Tried several options like SMC reset, but didn't work.
MacBook
lakindu35,
Thanks for that additional information.
Next, try the steps below to further isolate the source of the issue:
Thanks!
lakindu35,
Thanks for those details.
For additional help with installing this software, check out the support documentation here: Cisco AnyConnect Secure Mobility Client v4.x
Take care!
lakindu35,
Thanks for giving those steps a try, and keeping us updated.
To look into this installation issue further, reach out here: Get Support
Have a great day!
Hi there lakindu35,
We understand you're experiencing an issue with installing a Cisco app on your Mac, and we'd like to help get you pointed in the right direction.
To get started, review the install and upgrade guide here: AnyConnect HostScan Migration 4.3.x to 4.6.x and Later
Cheers!
Hi Brian,
To continue with the guide you have suggested, I don't have the "AnyConnect HostScan" installed on my Mac. I couldn't even find an available link to download it. Could you kindly guide on this.
Hi Karina,
To be more specific on this, I'm getting below error on mar installation log.
Do you have any insight how should I solve this?
An error occurred while running scripts from the package \U201cAnyConnect.pkg\U201d."
(Complete Log is attached in the question)
Hi i_rina,
Thanks for the guided steps. I tried both options, using safe mode and creating a new admin user, but both didn't work. The same error occurred. Is there anything that I can do?
Hey lakindu3,
I wonder whether you have solved this issue. I'm having the same trouble.
Thanks,
Jack
Cisco AnyConnect 4.8 Installation Failure