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Payment error

Hello, I paid for the purchase of VKontakte votes, an error occurred while paying. After that, I clicked Pay again. As a result, the money was withdrawn as for 2 purchases. How to get the money back ???


iPhone 6s, iOS 13

Posted on Aug 19, 2020 4:30 PM

Reply
2 replies

Aug 19, 2020 4:58 PM in response to Dikayaneko

Dikayaneko Said:

"Payment error: Hello, I paid for the purchase of VKontakte votes, an error occurred while paying. After that, I clicked Pay again. As a result, the money was withdrawn as for 2 purchases. How to get the money back ???"

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For Financial Assistance, Contact Apple Support.

These are user-to-user forums. We are not Apple. As you may suspect, no one here would know the reasoning behind this. So, contact Apple Support.  Apple barely reads these site on their own time, as it is. That Apple Rep will see what is going on and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:


For Note:

Why Calls are a Bit of a Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. And, that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple Support. So, just stay on the line, and you will get thorough :)

Payment error

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