Unable to add a new user profile to Apple TV+ through the app

Is there no way to add a new user profile on Apple TV+ through the app? I do not have an Apple TV 4k or HD system which is what everything I've read online points to. It seems absurd this is not an immediate feature when I access the app through my iPhone, Amazon Firestick, or on my Mac.


I know you can use the Home app, or do the Family Sharing, but I would still need to create a new profile even if they access through those, right?

iPhone X

Posted on Aug 19, 2020 6:09 PM

Reply
1 reply

Aug 20, 2020 1:48 AM in response to conceptartist27

All ‘profiles’ are handled by separate Apple ID accounts.

  • The iPhone is a personal device, and I could see why it is intended to have one Apple ID account (user profile).
  • The Mac allows for multiple users for login, but can be used as associated device for one Apple ID account only. I haven’t seen attempts on how that goes with Apple TV+. Not certain if Apple TV+ clashes with associated device mismatch.
  • Third party streaming devices allow for multiple accounts: Add additional Apple ID accounts - Apple Support. Not certain if that allows accounts that are not included in Family Sharing.


Family Sharing allows access to the subscription for multiple users (Apple ID accounts), where each users will have its own profile automatically, by forming a group of Apple ID accounts.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to add a new user profile to Apple TV+ through the app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.