You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: conceptartist27
conceptartist27 Author
User level: Level 1
13 points

Unable to add a new user profile to Apple TV+ through the app

Is there no way to add a new user profile on Apple TV+ through the app? I do not have an Apple TV 4k or HD system which is what everything I've read online points to. It seems absurd this is not an immediate feature when I access the app through my iPhone, Amazon Firestick, or on my Mac.


I know you can use the Home app, or do the Family Sharing, but I would still need to create a new profile even if they access through those, right?

iPhone X

Posted on Aug 19, 2020 6:09 PM

Reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,992 points

Posted on Aug 20, 2020 1:48 AM

All ‘profiles’ are handled by separate Apple ID accounts.

  • The iPhone is a personal device, and I could see why it is intended to have one Apple ID account (user profile).
  • The Mac allows for multiple users for login, but can be used as associated device for one Apple ID account only. I haven’t seen attempts on how that goes with Apple TV+. Not certain if Apple TV+ clashes with associated device mismatch.
  • Third party streaming devices allow for multiple accounts: Add additional Apple ID accounts - Apple Support. Not certain if that allows accounts that are not included in Family Sharing.


Family Sharing allows access to the subscription for multiple users (Apple ID accounts), where each users will have its own profile automatically, by forming a group of Apple ID accounts.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,992 points

Aug 20, 2020 1:48 AM in response to conceptartist27

All ‘profiles’ are handled by separate Apple ID accounts.

  • The iPhone is a personal device, and I could see why it is intended to have one Apple ID account (user profile).
  • The Mac allows for multiple users for login, but can be used as associated device for one Apple ID account only. I haven’t seen attempts on how that goes with Apple TV+. Not certain if Apple TV+ clashes with associated device mismatch.
  • Third party streaming devices allow for multiple accounts: Add additional Apple ID accounts - Apple Support. Not certain if that allows accounts that are not included in Family Sharing.


Family Sharing allows access to the subscription for multiple users (Apple ID accounts), where each users will have its own profile automatically, by forming a group of Apple ID accounts.

Reply

Unable to add a new user profile to Apple TV+ through the app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up